Our Policies and Mission

We are open to serve you, answer questions or schedule an appointment during the following hours:

Charleston Office Hours: Monday, Tuesday and Thursday: 8:30 a.m. – 4:30 p.m.
Chapmanville Office Hours: Wednesday: 8:30 a.m. – 3:30 p.m.

Our Mission

Our primary mission is to apply our knowledge, skill and experience to help our patients achieve optimum oral health. We consider orthodontic treatment to be a contribution that we can make to the health, appearance, confidence, self-esteem, happiness and success in life of all our patients and we look upon our relationship with them as a partnership to accomplish those goals.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.